FREQUENTLY ASK QUESTIONS
Sovam Logistics works with relevant Authorities and thus clearance is fast and efficient. Some of the Authorities include KRA, KEBS, KEPHIS, PORT HEALTH and Police.
Why are your rates so competitive? Do they include customs duty other clearance fees?
Price quotations received from our staff or our automated systems are all inclusive (all-in) from our office of dispatch up to the point of collection by the consignee.
Can I ship anything I want to?
Such include explosives, gases, flammable liquid, flammable solids, oxidizing substances, and organic peroxides, toxic and infectious substances, radioactive materials, corrosive materials, magnetized materials, dry ice, machines equipped with fuel tanks.
Is my shipment issured?
How long will my shipment take to arrive
From all destinations, we serve to Kenya, Uganda, and Tanzania, excluding Dubai, consignment freight and clearance will take a maximum of 14 working days. Consignments from Dubai to Kenya take a maximum of 7 working days for freight and clearance.
From all destinations we serve to Kenya, Uganda, and Tanzania, consignment freight and clearance take between 30 and 35 days.